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Project Elevate – Status Update

🟢 Overview

Objective

• Increase user satisfaction by improving UX
• Reduce IT tickets for day-to-day activities
• Streamline communication between IT & business
• Resolve aging issues and business change requests

Timeline

• Wave 1: June–October 2025
• Wave 2: Ongoing
• Target completion: March 2026

📊 Change Request (CR) Summary

• 64 CRs Identified
• 37 Completed