Project Elevate
Status Update
December 2025 • SIDF
📋 Project Objectives
Timeline: June 2025 - March 2026 (Wave 1)
🎯 Core Goals
⭐
Increase user satisfaction
by enhancing the user experience
🎯
Decrease IT tickets
required to complete users' day-to-day activities
🔄
Streamline communication
between IT and business
✅
Resolve aging issues
and business change requests
📊 Progress Summary
Status as of December 23, 2025
Overall Statistics
Metric
Count
Total Change Requests Identified
64
Completed
37
In Progress
14
To Be Started
13
🎯 Recent Highlights
✅
Safekeeping Automation
- Phase 1 & 2 deployed
✅
Loss Reserve Support
- Production support active